Thank you for your recent visit to clinic.
We appreciate you taking the time to share your feedback and complete this survey to help us improve our services.

Service Access

 Very Bad Bad Good Great Excellent Not Applicable
Ease of the registration process
Considering that the acceptable waiting time internationally is 20-30 minutes, how do you evaluate your wait time at clinic?
Courtesy of the Front Desk

What services did you avail during your visit?

Experience with Our Physician Consultation Services

 Very Bad Bad Good Great Excellent Not Applicable
Nursing
How would you rate the assessment process (vitals)?
Concern the nurse showed for your condition
Physician Consultation
Concern the physician showed for your questions or worries
Explanations the physician gave you about your condition
Care provider’s discussion of any proposed treatment (options, risks, benefits, etc.)

Experience with Our Laboratory Services

 Very Bad Bad Good Great Excellent Not Applicable
Skill of the person who took your blood (e.g., did it quickly, with minimal pain)
Considering the Lab report processing time is 24 hours, how would you evaluate the time frame for receiving the reports?

Experience with Our Pharmacy Services

 Very Bad Bad Good Great Excellent Not Applicable
Availability of prescribed medication
Waiting time for medication dispensing
Explanation provided by the Pharmacist about your prescribed medication

Experience with Our Physiotherapy Services

 Very Bad Bad Good Great Excellent Not Applicable
How would you rate the availability and convenience of scheduling your physiotherapy appointments?
How effective do you feel the physiotherapy treatment was in improving your condition?

Experience with Our Radiology Services

 Very Bad Bad Good Great Excellent Not Applicable
Explanations from the staff about what would happen during your test or imaging procedure
Considering the Radiology report processing time is 72 hours, how would you evaluate the time frame for receiving the reports?
Courtesy of the Radiology staff

Experience with Our General Services

 Very Bad Bad Good Great Excellent Not Applicable
Insurance
Waiting time to get your insurance approval
General
Our concern for your privacy
Degree to which you were informed about any delays
How well medical staff protected your safety (by sanitizing hands, wearing gloves … etc.)
Cleanliness of our clinics
Parking accessibility

How was your overall experience at HealthHub?

Not Satisfied

Very Satisfied

How likely are you to recommend HealthHub to your family & friends?

Not Satisfied

Very Satisfied

The HealthHub team will be happy to contact you!

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Thank you for your valuable feedback!